For any reason orders from ARMEN (except all custom made products) can be return or exchanged, if not worn, washed or damaged and in original condition, within thirty (30) days from the day of the purchase. If there are any products that cannot be returned or exchanged, it will be mentioned clearly in the product description. In case of faulty products, buyer needs to contact ARMEN within ten (10) days of the receipt of the order. Any shipping fees and other import/export charges such as duties and taxes will not be refunded. A refund will be provided once the returned order is received with the same condition it was shipped to the buyer.
Note that the return/exchange shipping cost is the responsibility of the buyer.
To initiate the easy return/exchange process the buyer has to send an email to firstname.lastname@example.org and the instructions to proceed will be provided.